Terms of service

TERMS AND CONDITIONS

KREATIVE KRAFTS

Last Updated: 23 / 02 / 2026

Welcome to Kreative Krafts (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your access to and use of our website https://kreativekrafts.in/ and the purchase of products offered by us.

By accessing, browsing, or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

1. Company Information

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age
  • You are legally capable of entering into binding contracts
  • The information provided by you is true, accurate, and complete

We reserve the right to refuse service to anyone who does not meet these criteria.

3. Products and Pricing

  • All products listed on the website are subject to availability.
  • We reserve the right to change product prices, descriptions, or availability at any time without prior notice.
  • Prices are listed in Indian Rupees (INR) and are inclusive or exclusive of applicable taxes, as mentioned on the website.
  • In case of a pricing or typographical error, we reserve the right to cancel the affected order.

4. Orders and Acceptance

  • An order is considered confirmed only after successful payment and order confirmation.
  • We reserve the right to cancel or refuse any order due to reasons including but not limited to:
    • Suspected fraud or misuse
    • Payment failure
    • Incorrect pricing
    • Product unavailability

If an order is cancelled after payment, any refund will be processed as per our Refund & Return Policy.

5. Payment Terms

  • Payments are accepted through authorized and secure third-party payment gateways.
  • Kreative Krafts does not store or have access to your card, UPI, or banking details.
  • We are not responsible for payment failures caused by banks, payment gateways, or technical issues beyond our control.

6. Shipping and Delivery

  • Shipping timelines are mentioned on the website and may vary depending on location.
  • Delivery timelines are estimates and are not guaranteed.
  • We are not liable for delays caused by courier partners, weather conditions, government restrictions, or other unforeseen circumstances.

7. Return and Refund Policy

  • Returns, refunds, and replacements are governed strictly by our Refund / Return Policy available on the website.
  • Refunds, if approved, will be processed within 5–7 working days to the original payment method.
  • Products must be returned in original condition, except in cases of transit damage or incorrect delivery.

8. Cancellation Policy

  • Orders can be cancelled before dispatch by contacting us.
  • Once an order has been shipped, cancellation may not be possible.
  • Refunds for eligible cancellations will be processed as per our Refund Policy.

9. User Responsibilities

You agree that you will not:

  • Misuse the website or its content
  • Engage in fraudulent, misleading, or unlawful activities
  • Attempt to breach, disrupt, or compromise website security or operations

Violation of these terms may result in suspension or termination of access.

10. Intellectual Property

All content on this website, including but not limited to logos, designs, images, text, graphics, and branding, is the exclusive property of Kreative Krafts.

Unauthorized copying, reproduction, modification, or distribution is strictly prohibited.

11. Limitation of Liability

  • Kreative Krafts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our maximum liability, if any, shall not exceed the amount paid by you for the specific product purchased.

12. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Force Majeure

We shall not be held responsible for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of God, government actions, technical failures, or disruptions in services.

14. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of Indian courts.

15. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:

📧 Email: kreativekraftsofficial@gmail.com
📞 Phone: +91 9866415526
🏷 Brand: Kreative Krafts