Privacy policy

Privacy Policy – Kreative Krafts

Last Updated: 23 / 02 / 2026

Kreative Krafts (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, place an order, interact with us on social media, or contact us via WhatsApp or other communication channels.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

b. Order & Transaction Information

  • Products purchased
  • Order history and transaction details
  • Payment method used (payments are processed securely via third-party gateways; we do not store card, UPI, or banking details)

c. Communication Information

  • Messages and communications via WhatsApp, Instagram, email, or contact forms
  • Customer support interactions

d. Device & Usage Information

  • IP address
  • Browser type, device information, and time zone
  • Website interaction data such as pages visited and actions taken

2. How We Use Your Information

We use your personal information to:

  • Process, confirm, and deliver orders
  • Communicate order updates, shipping status, and support
  • Respond to queries and provide customer service
  • Improve our products, website, and overall user experience
  • Screen orders for potential fraud or misuse
  • Send marketing or promotional communications only where consent has been provided

We do not sell, rent, or trade your personal information.

3. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

  • Enable essential website functionality
  • Analyze traffic and user behavior
  • Improve performance and content relevance
  • Support advertising and remarketing campaigns

This may include tools such as:

  • Meta (Facebook & Instagram) Pixel
  • Google Analytics
  • Google Ads conversion tracking

You can control or disable cookies through your browser settings. Disabling cookies may affect certain site features.

4. Behavioral Advertising

We use your personal information to provide targeted advertisements or marketing communications that may be relevant to you.

Advertising platforms may include:

  • Meta (Facebook & Instagram Ads)
  • Google Ads

 

5. Sharing of Personal Information

We may share limited personal information with trusted third parties only for legitimate business purposes, including:

  • Courier and logistics partners (for delivery)
  • Payment gateway providers
  • Website hosting and analytics providers
  • Marketing and advertising partners (consent-based or anonymized data)

We may also disclose information where required to comply with legal obligations, law enforcement requests, or to protect our legal rights.

6. Third-Party Websites & Links

Our website or social platforms may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review third-party privacy policies before sharing personal information.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and provide services
  • Comply with legal, tax, or regulatory obligations
  • Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

9. Children’s Privacy

Our products may be used by children; however, purchases and interactions must be made under parental or guardian supervision. We do not knowingly collect personal information directly from children under the age of 16.

10. International Users & Cross-Border Data Transfers

Kreative Krafts operates primarily from India. If you access our services from outside India, please note that your personal information may be transferred to, stored, and processed in India or other jurisdictions where our service providers operate.

By using our services, you consent to such cross-border data transfers, which may be subject to different data protection laws than those in your country.

11. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or updates to your data
  • Request deletion of your personal information (subject to legal obligations)
  • Withdraw consent for marketing communications
  • Request information on how your data is used

To exercise these rights, please contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

📧 Email: KreativeKraftsOfficial@gmail.com
💬 WhatsApp: +91-9866415526
🏷 Brand: Kreative Krafts

Our Commitment

Krafts that connect deeply and bring hearts closer to faith — with transparency, integrity, and respect for your privacy.